video preview

IIEX West 2026

Where Insights
Professionals Compare Notes

Roundtables, case studies, and time to actually talk.

Oct 27–28, 2026 • San Francisco

IIEX West 2026 — Oct 27–28, 2026 • San Francisco
Where Insights Professionals Compare Notes ticketWhere Insights Professionals Compare Notes mobile preview

Featured Speakers

Byron Reeves

Professor

Standford University

Byron Reeves

Professor

Standford University

Show all speakers

Key Themes & Sessions

The Say-Do Gap Is on Camera

This session introduces a rigorous mixed-method approach that pairs analysis of existing surveillance footage with in-depth qualitative interviews. Drawing on u...

Paula Rosecky photo

Paula Rosecky

Paula Rosecky & Company

Joshua Corona photo

Joshua Corona

SocioLens

Who Really Answers Our Surveys? Meet the Survivors

Two of three people who start a survey get terminated, and the pay is often around $2.50 an hour. Most people quit. Yet many who stay are exactly who we need. W...

Adrien Vermeirsch photo

Adrien Vermeirsch

Enlightn

Synthetic Personas: Faster Insights, Smarter Decisions

Traditional research can't keep pace with fast-moving timelines. Discover how Radius Tech closed the gap between research and decision-making for a global techn...

Andrew Elder photo

Andrew Elder

Radius Tech

Caroline (Caro) Pendry photo

Caroline (Caro) Pendry

Radius Tech

What 450+ Authors Taught Me About Building Products

What can product builders learn from novelists? More than you'd expect. Drawing on 450+ author interviews, this talk maps the creative process to product develo...

Mike Carlon photo

Mike Carlon

Charter Communications (Spectrum)

What's a Researcher's Job Now?

AI has made data abundant and accessible to everyone. But data isn't insight. This talk explores the researcher's evolving role in an AI-enabled world; taking d...

Alex Hernandez-Brun photo

Alex Hernandez-Brun

Independent

Taking Segmentation FAR: From Research to Action

Segmentation doesn't usually fail in the research - it fails in the activation. In this session, I'll introduce my FAR Framework (Familiar, Applicable, Real) - ...

Janani Venkataraman photo

Janani Venkataraman

BILL

Beyond the Hype: A Practical Framework for AI Moderation

AI moderation is evolving rapidly, but not all approaches are designed to achieve the same outcomes. Based on an independent research-on-research initiative, th...

Lauren McCluskey photo

Lauren McCluskey

Responsive Research

How to Get Real Insights Out of Your Synthetic Personas

Learn how to get real insights out of your synthetic personas. Are you using synthetic personas but wondering how to extract real, reliable value from them?Join...

Maggie Vlaco photo

Maggie Vlaco

Appinio Inc.

Gen Z vs the Algorithm: How Digital Skeptics Hack the System

Gen Z doesn’t distrust institutions by accident, they learned to. Raised through financial crises, misinformation, and broken promises, they trust peers and ind...

Gary Rudman photo

Gary Rudman

GTR Consulting

Next Level AI - Narrowing the Say-Do Gap

While the focus of genAI in the past few years has been in efficiencies 'behind-the-scenes' for researchers, there are many opportunities to expand AI to the co...

Vera Chien photo

Vera Chien

Warner Bros. Discovery

Beyond the Title: Building Bridges Across Insights

Insights has become increasingly specialized, with different disciplines developing their own methods, languages, and organizational homes. Yet the problems we ...

Maya Kantak photo

Maya Kantak

Rocket

The Moment of Inspiration: AI, Real Humans, Real Action

While the industry races to simulate consumers with synthetic data, Julie Davitz made the opposite bet: AI that captures what real humans think, feel, and do in...

Julie Davitz photo

Julie Davitz

Plus Media Solutions

The Build: Inside an AI-Native Insights Function

A field report on building an AI-native research function from scratch: hiring curious, pragmatic minds, an operating model for scale and democratization, an AI...

Flavia Stoian photo

Flavia Stoian

Candescent

Attention as Foresight: From Next Word to Next World

How do you predict what a trend will mean, and for whom, before the group holding it even exists? We tracked one signifier, 'raw', through 278 Nextatlas outcome...

Luca Morena photo

Luca Morena

Nextatlas

Ryslaine Moulay Peach photo

Ryslaine Moulay Peach

MAIZE

How to Evaluate Sample in an AI-Driven Research Ecosystem

"Most researchers receive “clean” datasets but rarely examine how they were built or the ecosystem behind them. Drawing on experience from both the sample suppl...

Natasha Gay photo

Natasha Gay

Microsoft

Your Employees Already Know. Are You Listening?

Your frontline holds the most current intelligence on your market, competitors, and customers. Most organizations never tap into this source of insights. This s...

Layton Cox photo

Layton Cox

Sedulo Group

From Instinct to 2x Growth: A Consumer-Led Transformation

No insights team, no tracking data, no big budget. One year later: insights sat at the board table, reshaping portfolio, value-based pricing and channel strateg...

Renata Soares photo

Renata Soares

Prior Wise Strategic Consulting Partners

Raymundo Gonzalez photo

Raymundo Gonzalez

Prior Wise Strategic Consulting Partners

The Innovation Engine: How to Build an AI Incubator

Most enterprise AI projects end up trapped in pilot purgatory. Turning bold concepts into scalable ROI demands a repeatable innovation engine. This talk unpacks...

Sam Wong photo

Sam Wong

Mark Anthony Group

From Hype to Human: A New Horizon for AI and Business

AI is reshaping the world of work – and the experience of workers,  it is reshaping their confidence, decision-making, and sense of control. Sometimes transform...

Julius Colwyn photo

Julius Colwyn

SPACE DOCTORS

Jordana Young photo

Jordana Young

Microsoft

The Curious Researcher's Guide to Social Media Insights

Researchers have always known that social videos & images hold valuable human stories. Afterall, every post is the kind of short, unvarnished interview we love....

Esti Allegro photo

Esti Allegro

Kadro

Charles Swann photo

Charles Swann

Forage

Speaking of the Future . . .

Andrew Embry, Eli Lilly's leader of Global Insights Innovation Capabilities and AI initiatives, shares his thoughts about audacity, creativity and inventing the...

Andrew Embry photo

Andrew Embry

Lilly

Susan Griffin photo

Susan Griffin

Griffin + Skeggs Collaborative

The Modern Workflow with Research HX

Gone are the days of sequential processes skipping between platforms. Parallel workflows, integrated steps, and AI and agentic enhancements to the tools you use...

Manny Rodriguez photo

Manny Rodriguez

Forsta

From Shelf to Table: Turning Stakeholders into Co-Creators

Stakeholder buy-in drives research impact, as AI reshapes how we earn it. This session shows how tools like Miro and Figma enable async collaboration during fie...

Susan Blank photo

Susan Blank

Airbnb

The Cultural Cheat Code: Spotting Change Before it Scales

Consumer behavior is the output. Culture is the operating system. This session explores the invisible forces that shape our decisions every day and how trends r...

Kaitlyn Rarick photo

Kaitlyn Rarick

Visa

Real People, Real Insight: Beyond the Demographic Box

The best consumer insight has always come from real people, not the profiles we build around them. But knowing what people think only matters if you find out in...

Sam Killip photo

Sam Killip

Attest

Rob Gaige photo

Rob Gaige

Reddit

Research That Counts: Carbon-Conscious Insights Practices

How do insights teams credibly research climate and sustainability without measuring their own carbon footprint? Learn a practical framework for auditing resear...

Lauren Isaacson photo

Lauren Isaacson

Curio Research

The Say-Do Gap Is on Camera

This session introduces a rigorous mixed-method approach that pairs analysis of existing surveillance footage with in-depth qualitative interviews. Drawing on u...

Paula Rosecky photo

Paula Rosecky

Paula Rosecky & Company

Joshua Corona photo

Joshua Corona

SocioLens

Who Really Answers Our Surveys? Meet the Survivors

Two of three people who start a survey get terminated, and the pay is often around $2.50 an hour. Most people quit. Yet many who stay are exactly who we need. W...

Adrien Vermeirsch photo

Adrien Vermeirsch

Enlightn

Synthetic Personas: Faster Insights, Smarter Decisions

Traditional research can't keep pace with fast-moving timelines. Discover how Radius Tech closed the gap between research and decision-making for a global techn...

Andrew Elder photo

Andrew Elder

Radius Tech

Caroline (Caro) Pendry photo

Caroline (Caro) Pendry

Radius Tech

What 450+ Authors Taught Me About Building Products

What can product builders learn from novelists? More than you'd expect. Drawing on 450+ author interviews, this talk maps the creative process to product develo...

Mike Carlon photo

Mike Carlon

Charter Communications (Spectrum)

What's a Researcher's Job Now?

AI has made data abundant and accessible to everyone. But data isn't insight. This talk explores the researcher's evolving role in an AI-enabled world; taking d...

Alex Hernandez-Brun photo

Alex Hernandez-Brun

Independent

Taking Segmentation FAR: From Research to Action

Segmentation doesn't usually fail in the research - it fails in the activation. In this session, I'll introduce my FAR Framework (Familiar, Applicable, Real) - ...

Janani Venkataraman photo

Janani Venkataraman

BILL

Beyond the Hype: A Practical Framework for AI Moderation

AI moderation is evolving rapidly, but not all approaches are designed to achieve the same outcomes. Based on an independent research-on-research initiative, th...

Lauren McCluskey photo

Lauren McCluskey

Responsive Research

How to Get Real Insights Out of Your Synthetic Personas

Learn how to get real insights out of your synthetic personas. Are you using synthetic personas but wondering how to extract real, reliable value from them?Join...

Maggie Vlaco photo

Maggie Vlaco

Appinio Inc.

Gen Z vs the Algorithm: How Digital Skeptics Hack the System

Gen Z doesn’t distrust institutions by accident, they learned to. Raised through financial crises, misinformation, and broken promises, they trust peers and ind...

Gary Rudman photo

Gary Rudman

GTR Consulting

Next Level AI - Narrowing the Say-Do Gap

While the focus of genAI in the past few years has been in efficiencies 'behind-the-scenes' for researchers, there are many opportunities to expand AI to the co...

Vera Chien photo

Vera Chien

Warner Bros. Discovery

Beyond the Title: Building Bridges Across Insights

Insights has become increasingly specialized, with different disciplines developing their own methods, languages, and organizational homes. Yet the problems we ...

Maya Kantak photo

Maya Kantak

Rocket

The Moment of Inspiration: AI, Real Humans, Real Action

While the industry races to simulate consumers with synthetic data, Julie Davitz made the opposite bet: AI that captures what real humans think, feel, and do in...

Julie Davitz photo

Julie Davitz

Plus Media Solutions

The Build: Inside an AI-Native Insights Function

A field report on building an AI-native research function from scratch: hiring curious, pragmatic minds, an operating model for scale and democratization, an AI...

Flavia Stoian photo

Flavia Stoian

Candescent

Attention as Foresight: From Next Word to Next World

How do you predict what a trend will mean, and for whom, before the group holding it even exists? We tracked one signifier, 'raw', through 278 Nextatlas outcome...

Luca Morena photo

Luca Morena

Nextatlas

Ryslaine Moulay Peach photo

Ryslaine Moulay Peach

MAIZE

How to Evaluate Sample in an AI-Driven Research Ecosystem

"Most researchers receive “clean” datasets but rarely examine how they were built or the ecosystem behind them. Drawing on experience from both the sample suppl...

Natasha Gay photo

Natasha Gay

Microsoft

Your Employees Already Know. Are You Listening?

Your frontline holds the most current intelligence on your market, competitors, and customers. Most organizations never tap into this source of insights. This s...

Layton Cox photo

Layton Cox

Sedulo Group

From Instinct to 2x Growth: A Consumer-Led Transformation

No insights team, no tracking data, no big budget. One year later: insights sat at the board table, reshaping portfolio, value-based pricing and channel strateg...

Renata Soares photo

Renata Soares

Prior Wise Strategic Consulting Partners

Raymundo Gonzalez photo

Raymundo Gonzalez

Prior Wise Strategic Consulting Partners

The Innovation Engine: How to Build an AI Incubator

Most enterprise AI projects end up trapped in pilot purgatory. Turning bold concepts into scalable ROI demands a repeatable innovation engine. This talk unpacks...

Sam Wong photo

Sam Wong

Mark Anthony Group

From Hype to Human: A New Horizon for AI and Business

AI is reshaping the world of work – and the experience of workers,  it is reshaping their confidence, decision-making, and sense of control. Sometimes transform...

Julius Colwyn photo

Julius Colwyn

SPACE DOCTORS

Jordana Young photo

Jordana Young

Microsoft

The Curious Researcher's Guide to Social Media Insights

Researchers have always known that social videos & images hold valuable human stories. Afterall, every post is the kind of short, unvarnished interview we love....

Esti Allegro photo

Esti Allegro

Kadro

Charles Swann photo

Charles Swann

Forage

Speaking of the Future . . .

Andrew Embry, Eli Lilly's leader of Global Insights Innovation Capabilities and AI initiatives, shares his thoughts about audacity, creativity and inventing the...

Andrew Embry photo

Andrew Embry

Lilly

Susan Griffin photo

Susan Griffin

Griffin + Skeggs Collaborative

The Modern Workflow with Research HX

Gone are the days of sequential processes skipping between platforms. Parallel workflows, integrated steps, and AI and agentic enhancements to the tools you use...

Manny Rodriguez photo

Manny Rodriguez

Forsta

From Shelf to Table: Turning Stakeholders into Co-Creators

Stakeholder buy-in drives research impact, as AI reshapes how we earn it. This session shows how tools like Miro and Figma enable async collaboration during fie...

Susan Blank photo

Susan Blank

Airbnb

The Cultural Cheat Code: Spotting Change Before it Scales

Consumer behavior is the output. Culture is the operating system. This session explores the invisible forces that shape our decisions every day and how trends r...

Kaitlyn Rarick photo

Kaitlyn Rarick

Visa

Real People, Real Insight: Beyond the Demographic Box

The best consumer insight has always come from real people, not the profiles we build around them. But knowing what people think only matters if you find out in...

Sam Killip photo

Sam Killip

Attest

Rob Gaige photo

Rob Gaige

Reddit

Research That Counts: Carbon-Conscious Insights Practices

How do insights teams credibly research climate and sustainability without measuring their own carbon footprint? Learn a practical framework for auditing resear...

Lauren Isaacson photo

Lauren Isaacson

Curio Research

Join the Conversation

Synthetic insights

Data quality and respondent reliability

Al ethics and governance

The ROl of insights

UX + market research convergence

Research Operations & Scaling Lean

Democratizing research and DIY tools

The evolving panel and sample ecosystem

Who should Attend?

Brand-side Insights Leaders

Hear how leaders from Microsoft, Visa, Warner Bros. Discovery, Stanford University, and more are tackling AI, proving research ROI, influencing stakeholders, and scaling without sacrificing quality.

UX, Research & Product Professionals

Explore how AI is changing the researcher’s role, where UX and market research are converging, and how teams are turning research into better products and decisions.

Agencies, Research & Technology Partners

Hear firsthand what insights teams are trying to solve, from data quality and responsible AI to leaner research operations and greater business impact.

What You’ll Explore:

IIEX West explores how insights teams are driving impact inside today’s most fast-moving, innovation-led organizations. From tech and entertainment to emerging product and lifestyle brands, you’ll hear from leaders building research practices that influence strategy, shape product decisions, and prove ROI across the business.

Themes Include:

Integrating UX and market research to drive stronger business decisions

Building insights functions that influence product, design, and marketing

Scaling research operations with limited resources

Applying new methodologies that match the pace of innovation

Elevating the visibility and business impact of insights teams

Why It Matters :

Why It Matters:

Across industries, research and insights teams are adapting to new expectations — faster learning cycles, integrated data streams, and tighter connections to business outcomes. IIEX has become a proving ground for that evolution, led by companies blending UX, product, and consumer insights into one discipline.

Sign up for updates

I agree to receive emails with insights-related content from Greenbook. I understand that I can manage my email preferences or unsubscribe at any time and that Greenbook protects my privacy under the General Data Protection Regulation.*

For suppliers

Expand your audience reach, generate new leads, and demonstrate
your thought leadership by partnering with Greenbook
for an upcoming virtual or in-person IIEX event.

2026 Title Sponsor

IIEX West is supported by some of the most innovative insights & analytics companies, including our title sponsor, Listen.

2026 Title Sponsor